FREQUENTLY ASKED QUESTIONS

While it might seem that way initially, outsourcing can reduce costs associated with hiring, training, benefits, and maintaining an in-house team. Plus, you can access a broader range of expertise without additional expense.

Not at all. A reputable IT outsourcing firm works in partnership with you, maintaining transparent communication and giving you control over decision-making while handling the technical execution.

Security is a top priority for us. We adhere to stringent security protocols and compliance standards to protect your data, with regular audits to ensure ongoing security and confidentiality

Actually, outsourcing to a dedicated IT firm often improves response times. We offer 24/7 support and have the resources to address issues promptly, reducing downtime.

  • We pride ourselves on our expertise and track record. We establish clear service level agreements (SLAs) to guarantee the quality of our work meets your high standards.

We begin our partnership by comprehensively assessing your business to tailor our services to your specific needs, ensuring our solutions align with your objectives.

Our team specialises in seamless integration, ensuring new solutions work harmoniously with your current systems with minimal disruption to your operations.

  • Yes, you will have a dedicated account manager who will be your primary point of contact for any queries or concerns, ensuring personalised service.

Our normal support contracts are for working hours only. But for customers who need extra care and assistance a out of hours telephone number will be provided.

While having onsite staff can seem beneficial, outsourcing offers broader expertise and flexibility. Our remote monitoring and management tools allow us to swiftly identify and resolve issues, often before you know them, ensuring your operations run smoothly.

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Free Cloud Tool Kit

The free tool kit includes:

Cloud E-book

Migration Check List

Cloud Migration Mastery Guide